General FAQ

What is Kallima Spiritual Centre?

Kallima Spiritual Centre is a spiritual goods shop that also provides energy treatments, 1-2-1 spiritual readings, spiritual workshops and classes.

We strive to help others on their spiritual path by providing the tools to help them reach their goals.

Feel free to visit us at our centre to view products and take part in our workshops & courses or even to have a nice relaxing treatment.

Shipping FAQ

Payment and Orders

What Payment Methods Are Accepted?

Currently we only take PayPal online.
Please note you don’t need a PayPal account, PayPal has become a payment gateway, so you can pay with a Credit or Debit card, with no hassle at all.

Or we can take credit cards via phone or instore.

Terms and Conditions for Workshops/Courses/Circles/Groups and Events Payments/Cancellations

Events / Circles / Workshops Run by Kallima
– If you have booked a space for a Events, Workshop, Course or Circle then this payment isn’t refundable unless we cancel the event, or the date is changed, and you cannot attend the new date at the time of advising you, you are then entitled to a full refund.

– For bookings made for Events, Workshops, Courses or Circles that are to be held over 14 days from the date of booking there is a 14 day cancellation period after you have booked the event. You do not have to give reason as to why you have cancelled. You will receive a refund (less the required deposit) within this period.

– For bookings made for Events, Workshops, Courses or Circles that are to be held within 14 days from the date of booking there is no cancellation period and must be considered non-refundable.

– If you haven’t informed us that you are unable to make the workshop, course, circle or event from a minimum of 24hours then this too must be considered non-refundable.
All events require a non-refundable deposit to secure a place (each workshop has its own deposit) Deposits are non-refundable or Transferable.

Full payment is to be made 14 days prior to event taking place.

Circles Must be fully paid for at the time of booking.

If you have any concerns or wish to discuss the payment you have made please don’t hesitate to get in touch with us at info@kallima.co.uk or call us on 01268 524040

All events, Workshops & Courses require full deposit to secure a place, full payment is to be made 14 days prior to event taking place.
£20.00 – £50.00 – Minimum £10 Deposit
£50.00 – £100.00 – Minimum £20 Deposit
£100.00 or over – Minimum £50 Deposit

Circles & Evening/Weekend Groups must be fully paid for at the time of booking.

Bulk Orders and Wholesale

Returns & Cancellations

Damaged Item, What Can I Do?

We take great pride in our packaging and if you have any damages in your delivery it is important that you contact us within 48 hours (any claims after this will not be refunded). Please send an e-mail and images of the damaged item to: info@kallima.co.uk

We will reply and either refund the items or request the damages are returned to us. If items need to be returned we will give you details of how we would like them returned.

Please note that all damages must be returned in their original packaging.

Can I Return items i have brought?

If the item is not faulty, you have no rights to a refund or exchange unless you buy online (see below).

We take great pride in our packaging and if you have any damages in your delivery it is important that you contact us within 48 hours (any claims after this will not be refunded). Please send an e-mail and images of the damaged item to: info@kallima.co.uk

We will reply and either refund the items or request the damages are returned to us. If items need to be returned we will give you details of how we would like them returned.

Please note that all damages must be returned in their original packaging.

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